Customer Reviews
“I purchased a beautiful Collings SJ from Graeme a few weeks ago. Graeme was incredibly responsive throughout the transaction, and even corresponded with me a few times when my travel plans unexpectedly and urgently changed and we needed to reroute the guitar to a new address. Graeme contacted me afterwards to ensure that I was happy with the guitar and even gave me excellent tips on how to mic it for recording purposes. This was far and beyond what I expected and even more than I hoped. I highly recommend working with Graeme!”
— M Jones
“I made the journey from Leeds down to Reading (8.5 hours in the car round trip!) and I am exceptionally pleased I did as I purchased the wonderful L8. Graeme was an absolute pleasure to deal with from start to finish. Nothing was too much trouble, his responses were timely and he fully answered any queries.”
— G Morrell
“A fantastic seller, polite, friendly and knowledgeable. A very fast delivery and a beautiful guitar as described. Marvellous.”
– T Connolly
“Excellent service and communication with Graeme.
The guitar arrived well packed and secure.
I would highly recommend Graeme if you're looking for quality service.”
– D McMillan
“The guitar was sent and delivered promptly in great protective boxing. This product is exactly as described and is a quality instrument in great condition. Graeme has ensured that I am happy in all aspects of this transaction and has offered further advice should I need it. Top seller.”
– A Charlton
“Extremely pleased with the service provided. The guitar was delivered immaculately and extremely well packaged, was exactly as described and I am extremely pleased with it. I would not hesitate to recommend the Fret collective and Graeme to anyone going to purchase a high end quality Instrument.”
- S Jenkins
“Dealing with The Fret Collective was a rare and unexpected pleasure. All my questions were answered promptly and clearly, and the ordering process was straightforward. Graeme could not have been more friendly and professional; the guitar was in my possession within two days, appropriately packaged and insured. I will use The Fret Collective again, and I highly recommend their services.”
- R Owen
“I have been an electric only guitar player for some time, and the potential purchase of an acoustic was something new, so I thought I'd visit the Fret Collective. Graeme patiently guided me through a few of the guitars he had in stock, and I eventually purchased a Martin 000-28 Modern Deluxe, which was described on the Fret Collective’s site as "Wonderful Condition”, but was actually indistinguishable to being brand new. It plays smoothly, sounds beautiful, and flawlessly built.
I would highly recommend Fret Collective and Graeme unreservedly, and wouldn't be surprised if I paid them another visit in the future.
Many Thanks.”
- M Hughes
I souced a Boucher guitar from 'The Fret Collective' in March 2023 and the experience was excellent. Graeme kept me informed throughout the 24 hour delivery process, packed the guitar superbly and followed up with reassurance and kindness when there was a tiny issue to be resolved. Excellent communication.
- P White
Bought a high end guitar from Graeme, and from start to finish it has been a first-class experience. From initial enquiries, to arrangements, ending with same day personal delivery. Not only do I have the instrument of a lifetime, but Graeme also went the extra mile to contact the builder and get technical details for me, also finding a suitable truss rod to pop in the case. The builders he represents are the cream, and he does them justice.
- S McCarthy
One of the best Online-Guitar shops around!
If you are looking for a great guitar, you‘re in good hands. Great selection, perfect communication. This is how buying a guitar online should be!
- A Grcko
I recently purchased a Bourgeois D signature from Graeme at the Fret Collective. Just a note to say how impressed I was with the service given. Prompt response to enquiries , purchase and above all, after sales support. The instrument was as described and proved to be top notch can’t recommend this business enough
- M Ashwin
This is the first guitar I have purchased from The Fret Collective. My experience has been first class. It is so nice to talk to polite and knowledgeable people who have a passion for their products and who offer guitars at sensible non inflated prices. Graeme was able to answer all my questions about this particular used guitar in a straight and honest way. On delivery I was absolutely delighted with the guitar – it is just fantastic. Thank you Fret Collective – highly recommended and no doubt I will be back!'
- C Stubbings
The overall best Internet seller I have come across, delivery was a day early and he was in constant touch throughout the whole process, JUST BRILLIANT SERVICE. Couldn't be happier.
- M Farnworth